Usability and human factors testing are becoming requirements rather than “nice-to-haves” across a wide array of industries that make products we use every day in both our professional and personal lives. The pace at which technology is evolving is faster than ever and innovation is paramount to a company trying to differentiate itself from its competition and “the norm”. Social media platforms help drive the pace at which the newest innovations become known and accessible. The question that is often lost in this rush of technology is, is that innovative technology usable and scalable?